Solution Center Features
- My Dose Alert
- Voice Broadcasting
- Information Hotlines
- Monthly Newsletter Template
- Text Messaging
- Bag Stuffer Templates
- Customer Feedback Hotline
- Video & Audio Emails
- The PDS Library
- Industry Message Board
- Full Service Growth
- The Platform
Information Hotlines
This marketing tool allows your customers to stay in touch with your pharmacy, and allows your "soon-to-be" customers to learn about your Pharmacy, 24 hours a day, 7 days a week.
You get your own dedicated toll-free number with up to 99 extensions you can use for education and promotion of your business.
Become the medical information hub in your community by sharing your expertise with information hotlines that automate the education process for your customers. If you're accredited, you can set up message taking extensions for customer feedback and complaints.
Now you can place smaller, less expensive ads in newspapers, magazines, yellow pages, radio and just about any other place you can imagine and track which ads generate the most callers. You can even display up FAX-on-demand extensions in your advertising, so your customers or prospects can call in and receive a fax with more information.
You get the most bangs for your advertising dollar. Through the magic of caller ID, you can see who is calling, when they called, how long they listened (so you can fine tune or change your ads when necessary) and if they requested additional information or follow-up.
The large number of extensions available allows you to market a wide number of products and services, while providing callers with the information they need to make a more informed buying decision.
Your customers will even be able to call in to take a customer satisfaction survey so you can stay on top of your customer service.
With free recorded messages, prospects are pre-sorted and screened and frequently delivered to the store ready to buy.
